Shipping policy
🚚 Shipping Policy – EliteAutoDirect
Free Standard Shipping Australia-Wide
We offer free standard shipping on all eligible orders within Australia.
📦 Shipping Methods
Your order will be shipped via one of the following trusted carriers:
-
Australia Post
-
StarTrack
We reserve the right to choose the most appropriate carrier based on your location, parcel size, and delivery service.
🚚 Processing Time
Orders are typically processed and dispatched within 1–3 business days after payment is confirmed.
Please note:
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
Processing times may be longer during peak sale periods or public holidays.
📍 Estimated Delivery Times
Delivery timeframes are estimates only and provided by the carriers:
-
Metro Areas – typically 2–6 business days
-
Regional & Remote Areas – delivery may take longer
Actual delivery times are determined by Australia Post or StarTrack and are not guaranteed.
📦 Tracking
All orders shipped with tracking will include a tracking number.
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
📌 Delivery & Risk
Title and risk pass to you once your parcel is handed to the carrier.
EliteAutoDirect is not responsible for delays caused by:
-
Carrier network disruptions
-
Weather conditions
-
Customs checks
-
Incorrect or incomplete address details
🚚 International Shipping
Currently, our free shipping offer applies to Australia only.
For international orders, international shipping rates and delivery times will be calculated at checkout.
📍 Address Changes
Please ensure your delivery address is correct at the time of purchase.
We are unable to redirect packages once dispatched.
📞 Contact Us
If you have any questions about your delivery, please contact our support team and quote your order number.
EliteAutoDirect
Quality. Reliability. Value.
-
Australia-Based Warehouse
-
Available 24*7
-
Secure payments